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	<title>RelayRides &#8211; Baltimore Magazine</title>
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	<title>RelayRides &#8211; Baltimore Magazine</title>
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		<title>How the millennial generation and a new “sharing economy” are transforming the way cities function</title>
		<link>https://www.baltimoremagazine.com/section/community/how-the-millennial-generation-and-a-new-sharing-economy-are-transforming-the-way-cities-function/</link>
		
		<dc:creator><![CDATA[Jess Mayhugh]]></dc:creator>
		<pubDate>Mon, 06 Jan 2014 10:00:00 +0000</pubDate>
				<category><![CDATA[News & Community]]></category>
		<category><![CDATA[Airbnb]]></category>
		<category><![CDATA[Baltimore StartUp]]></category>
		<category><![CDATA[DogVacay]]></category>
		<category><![CDATA[Indigogo]]></category>
		<category><![CDATA[Lyft]]></category>
		<category><![CDATA[millennial generation]]></category>
		<category><![CDATA[NeighborGoods]]></category>
		<category><![CDATA[Parking Panda]]></category>
		<category><![CDATA[RelayRides]]></category>
		<category><![CDATA[sharing economy]]></category>
		<category><![CDATA[Taskrabbit]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[thredUP]]></category>
		<category><![CDATA[Uber]]></category>
		<category><![CDATA[Zipcar]]></category>
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			<p>Something about the empty driveway next to his off-campus house in<br />
Georgetown always bugged Nick Miller. But he couldn’t quite put his<br />
finger on it. Not until a trip to a Baltimore Ravens’ game took him<br />
through Federal Hill. There, driving with friends, desperate for<br />
parking, Miller saw residents holding up cardboard signs advertising<br />
spaces for rent. And it hit him. Sure, parking demand reaches naturally<br />
epic proportions on game days around M&#038;T Bank Stadium; Miller, who<br />
grew up in Harford County, knew that. But finding convenient downtown<br />
parking in Baltimore and Washington, D.C., was always like searching for<br />
 a needle in a haystack. Could digital technology, he wondered, fill<br />
those empty driveways, lots, and parking pads with actual cars in real<br />
time?</p>
<p>Brainstorming with computer programmer Adam<br />
Zilberbaum at the first Baltimore StartUp weekend, Miller’s epiphany led<br />
 to a prototype for a user-friendly, peer-to-peer parking website and<br />
app. That was three years ago. Today, <a href="https://www.parkingpanda.com/">Parking Panda</a>,<br />
 which receives a cut of all transactions, makes locating and reserving a<br />
 parking spot as easy as purchasing a seat online at Center Stage or<br />
Camden Yards. To date, Miller—just 25, low-key, and usually unshaven—and<br />
 Zilberbaum, 31, have raised nearly $5 million in financing. They’ve<br />
added 18 employees, expanded to 40 cities, and bolstered their operation<br />
 to include commercial parking garages.</p>
<p>But if their concept was<br />
merely a one-off success, albeit a welcome help to alleviating downtown<br />
traffic woes, it would just be a nice entrepreneurial story and end<br />
there. It doesn’t. It barely scratches the surface.</p>
<p>When<br />
Miller——who today bikes from his Fells Point apartment to his Federal<br />
Hill office—travels out of town, he does what a rapidly multiplying<br />
number of young adults do: He seeks out similar peer-to-peer services.<br />
Rather than dropping a couple hundred dollars on an impersonal hotel for<br />
 a few of nights, he finds an inexpensive room he likes—and maybe<br />
interesting hosts—online via <a href="https://www.airbnb.com/">Airbnb</a>,<br />
 which enables almost anyone to turn their home or apartment into a<br />
B&#038;B by renting a spare bedroom. Instead of wasting money on a rental<br />
 car that will mostly sit idle, he’ll go to his smartphone to hook up<br />
with a <a href="http://www.zipcar.com/">Zipcar</a>, hop a ride with a<a href="http://www.lyft.me/"> Lyft</a> driver, or tap <a href="https://www.uber.com/">Uber</a>’s taxi-on-demand app. In D.C., he might use the city’s massive bike-sharing program.</p>
<p>All of which, like Airbnb, and a laundry list of related platforms, are taking hold in Baltimore, too.</p>
<p>In<br />
 fact, when Miller and Zilberbaum first began developing Parking Panda,<br />
they were harbingers of a profound cultural shift. Enabled by mobile<br />
technology, pushed by changing millennial values emphasizing<br />
sustainability and creativity, and fanned by the economic slowdown—it’s a<br />
 transformation described as “the sharing economy.” Simply put, the<br />
people born between 1980 and 1994—the largest and most educated<br />
generation in U.S. history—are choosing to live differently and<br />
reshaping how cities, including Baltimore, function at basic levels.</p>
<p>“There<br />
 are many different factors at work, and it can be difficult to separate<br />
 cause and effect,” says Susan Shaheen,  co-director of the University<br />
of California, Berkeley’s Transportation Sustainability Research Center.<br />
 “There’s been the wholesale introduction of wireless smartphones and<br />
applications, but there’s also been a dramatic change in the younger<br />
population—a reduction in the number of people getting driver’s<br />
licenses—and a deliberate move away from suburban lifestyles. This<br />
generation wants to live in urban areas with the culture and community<br />
that affords and not have the burden of vehicle ownership.”</p>
<p>Raised<br />
 on “sharing” models from Napster to Spotify to Netflix—millennials have<br />
 also been referred to as “the cheapest generation.” Partly, this was<br />
born out of necessity, things like exploding college debt and a horrific<br />
 job market. But millennnials always seemed fundamentally opposed to<br />
paying for things previous generations took for granted—like music,<br />
newspapers, and cable TV. Now, they’re not buying cars and houses at the<br />
 rates of previous generations. And, they are the first generation,<br />
according to a recent study, to value their smartphones over their cars.</p>
<p>For them, it’s not much of a leap to use digital technology to share bicycles, handsaws (<a href="http://neighborgoods.net/">NeighborGoods</a>), used clothes (<a href="http://www.thredup.com/">thredUP</a>), automobiles (<a href="https://relayrides.com/">RelayRides</a>), pet-sitting duties (<a href="http://dogvacay.com/">DogVacay</a>)—or<br />
 even an apartment for a few nights. Especially if it’s more convenient,<br />
 less expensive, and maybe offers a more rewarding personal<br />
transaction—another millennial value. (It’s called social media for a<br />
reason.)</p>
<p>Got the money, but not the time? Find someone on <a href="https://www.taskrabbit.com/">Taskrabbit</a> to run that errand. Need funding for your nonprofit? <a href="http://www.indiegogo.com/">Indigogo</a><br />
 can help. Cash to make a movie? Baltimore filmmaker Lotfy Nathan raised<br />
 more than $30,000 for his documentary, 12 O’Clock Boys. Even though<br />
millennials aren’t going to stores to buy music or movies, they will<br />
support something they care about—if they can feel like a part of the<br />
project.</p>
<p>“I think what Parking Panda, Zipcar, or Uber, Airbnb, and<br />
 these models do really well is more efficiently utilize existing<br />
resources,” Miller says. “I think this generation is hardwired to think<br />
that way. There’s a move toward ‘experience’ and away from ownership.”<br />
If it’s more adventurous, like jumping in the front seat of a hot<br />
pink-mustachioed Lyft car, charging your phone, and chatting with the<br />
driver—probably about the same age—or getting the insider tip on the<br />
best neighborhood dive bar from an Airbnb host, all the better.</p>
<p>To<br />
 listen to Miller, it was the desire for efficient logistics and<br />
creative opportunities that led him to move into the city. “I love it,<br />
but I didn’t necessarily anticipate that growing up [in a rural<br />
county],” he says. “I can walk to Canton Square. There’s a culture, an<br />
art scene, museums. I like to do a lot of things, and all that’s<br />
possible because of the neighborhood I live in.”</p>
<p>Of course, the<br />
new peer-to-peer models don’t just afford the chance to save<br />
hard-to-come-by wages, but generate income on the other side of the<br />
equation. Shaina and Trevor Holman, both in their late 20s and from<br />
suburban North Carolina, decided to buy a house in Hollins Market when<br />
she got accepted into the University of Maryland School of Dentistry.<br />
“Our parents were like, ‘Buy a house in the city?,’” Holman laughs. “But<br />
 we found this neighborhood that is a really a good fit.” They get by<br />
with one car—a “car-lite” household—because she can walk to school. And,<br />
 for the past year, they’ve made between $900 and $1,600 a month renting<br />
 a bedroom on Airbnb.</p>
<p>Holman learned about Airbnb from a neighbor,<br />
 who earned enough to quit her full-time job and launch a start-up<br />
company. Three other neighbors are also renting rooms now, and her<br />
husband, once his contract job expired, launched his photography<br />
business while the extra income was streaming in.  Holman admits that,<br />
initially, there was a bit of an “ick factor” about inviting strangers<br />
into their home, but she got past it. “It’s amazing how quickly you<br />
become friends with some of the guests,” Holman says. She recommends<br />
nearby Zella’s Pizzeria and CUPS Coffeehouse to visitors and helps them<br />
navigate the city. “We still keep in touch with people who were here<br />
just for two nights.”</p>
<p>A large factor in the confidence in<br />
peer-to-peer models like Airbnb, Holman notes, is that people on both<br />
ends are required to register online, get verified through social media<br />
like Facebook, and then provide user reviews. “Like Yelp,” she chuckles.<br />
 “I was nervous about that, too, but it makes everyone want to leave a<br />
good impression.”</p>
<p>In terms of how the new business models are<br />
playing out in urban areas, physically it’s most apparent in<br />
transportation. Some cities have wrestled with regulating the<br />
peer-to-peer models, but Baltimore, so far, has taken a hands-off<br />
approach.</p>
<p>Billy Hwang, of the Baltimore City Department of<br />
Transportation, and a Gen-Xer, can’t help but laugh when he hears<br />
Shaheen’s phrase, “the burden of vehicle ownership” repeated. He sounds<br />
stunned by how fast changing millennial priorities and emerging<br />
technology have affected urban planning.</p>
<p>“In my generation, the<br />
first thing you did when you turned 16 was take your driver’s test,”<br />
Hwang says. “Now, you look at something like bike-sharing. Five years<br />
ago, that was a farfetched idea.</p>
<p>“The iPhone sparked a revolution<br />
that’s been spilling over into transportation for the last two to three<br />
years,” Hwang continues. “We’ve never seen anything like this—where<br />
non-transportation technology is driving changes in transportation.”<br />
Wireless radio-frequency identification, for example, is what enables<br />
Zipcar members to open a car door with a swipe of an ID card or a<br />
bike-share member to unlock a bicycle from a station. Also new: the<br />
ability to track Charm City Circulator arrival times on a smartphone.</p>
<p>“When<br />
 we look back, we might put the turning point at 2010, when peer-to-peer<br />
 car sharing started in San Francisco and bike-sharing came to<br />
Washington,” says Shaheen, who has studied transportation for 17 years.<br />
 “The phenomenon of ‘shared’ mobility is occurring and gaining<br />
momentum.” (Hwang might add it was the same year the iPhone 4, still the<br />
 most popular iPhone, was released.)</p>
<p>Case in point: There are<br />
currently bike-sharing programs in 46 U.S. cities, and Charm City<br />
Bikeshare, Hwang confirms, will break ground this spring with 25-30 bike<br />
 stations. If doubts remain about the popularity of such bike and<br />
ridesharing systems, consider that D.C.’s Capital Bikeshare accounted<br />
for nearly 2.5 million trips last year. And that New York City’s<br />
bike-share program posted 5 million trips in its first five months last<br />
year. Or that Lyft, now in 18 cities, surpassed 1 million trips in<br />
August, in its first year in business.</p>
<p>Zipcar, too, which arrived<br />
with a handful of cars on Baltimore college campuses, has also expanded<br />
dramatically. With 200 cars in the city, it’s now working closely with<br />
the Parking Authority to reduce downtown parking demands, as well as<br />
their Parking Authority fleet of vehicles. Parking Authority spokeswoman<br />
 Tiffany James, a married Hampden mom with twins, says Zipcar allowed<br />
her family to sell one of their cars. “We have people who have asked us,<br />
 ‘When can we get Zipcar in our neighborhood?’” James says. “Patterson<br />
Park’s neighborhood association cheered when we introduced Zipcar.”</p>
<p>Jeremy<br />
 Pomp, who works for Zipcar, is from Harford County, just like Parking<br />
Panda’s Miller. In many ways, his story parallels changing millennial<br />
values. At 33, he’s old enough to have suffered through the worst of his<br />
 generation’s financial woes, having bought a house before the 2008<br />
crash and then watching it lose 30 percent of its value almost<br />
overnight. Today, he and his wife rent an apartment and live with their<br />
two children near Ridgley’s Delight, also getting by, happily, with one<br />
car—a 12-year-old VW Golf. Pomp bikes his 4-year-old daughter to school<br />
before riding to work in Mt. Vernon. He takes advantage of previously<br />
unavailable digital and GPS technology to live more efficiently—i.e.<br />
less time in the car. “If we are out of peanut butter, I add it to the<br />
list and order with Relay Foods [an online grocer now in 10 cites], and<br />
they’ll deliver it.</p>
<p>“Zipcar, bike-share, Uber—these things<br />
complement each other,” he continues. “And they are really about<br />
removing barriers to living in the city that have been built up over<br />
time.” His mother, he notes, grew up in Patterson Park when most<br />
families got by with one car or no car, borrowing a neighbor’s for<br />
weekend grocery shopping, if necessary. In that way, he says, new<br />
technology is actually enabling people to live in downtown neighborhoods<br />
 more like they way people used to.</p>
<p>Shaheen agrees that the idea<br />
of “sharing” resources isn’t new. It’s what people did in previous<br />
generations before a 50-year splintering to the suburbs. At the same<br />
time, she cautions about overstating the trend toward urban living among<br />
 millennials, who have also been delaying marriage and children.<br />
“There’s still time for them to move to the suburbs,” she says. In other<br />
 words, there’s still no app for improving city public schools, or<br />
lowering poverty and crime rates.</p>
<p>However, Holman, who is<br />
pregnant, says she and her husband do not plan to leave the city. She<br />
admits, though, that once the baby arrives, they plan to put a hold on<br />
Airbnb.</p>
<p>“I don’t feel comfortable about having strangers in the<br />
house with a baby,” she says. “But what’s funny, is that our parents—who<br />
 thought we were crazy to buy a house in the city and then crazier to do<br />
 Airbnb—are now like, ‘That’s a lot of money you’ll be losing. Are you<br />
sure?’”</p>
<p><em>Ron Cassie is a senior editor at Baltimore.</em></p>

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